<![CDATA[Rich Technology Group - Blog]]>Thu, 14 Oct 2021 18:30:46 -0400Weebly<![CDATA[Yealink WH62 Wireless Headset Unboxing – Microsoft Teams Certified]]>Thu, 14 Oct 2021 11:45:57 GMThttps://www.richtechnologygroup.com/blog/yealink-wh62-wireless-headset-unboxing-microsoft-teams-certified​Yealink WH62 is a Microsoft Teams certified headset that can be used to attend virtual meetings and business calls and carrying out day-to-day VOIP operations. 
Yealink WH62 is a Microsoft Teams certified headset that can be used to attend virtual meetings and business calls and carrying out day-to-day VOIP operations. It is the latest model of the Yealink WH series that has topped the chart in terms of headset comfort, reliability, and convenience to use. In this article, Rich Technology Group has provided complete unboxing and first impressions of Yealink WH62 so the audience can be aware of the build quality and know what to expect. 
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Yealink WH62 Wireless Headset Unboxing – Microsoft Teams Certified


In the Yealink WH62 Wireless Headset box, there is a quick start guide that contains detailed information regarding different features and functions, connectivity requirements, and more. It also contains content regarding the packaged equipment. This equipment includes a deck or base, mono dual headset, power adaptor, two USB-A to USB-mini charging cables of different lengths, and a busy light which is marked optional. 


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Yealink WH62 Wireless Headset Unboxing – Microsoft Teams Certified


​From the first look, Yealink WH62 Wireless Headset looks almost similar to its other models except for a few key changes. Although it offers a different base or deck, the way to answer the phone call, buttons and general functionality are similar to the old models. The headset itself has a regular chassis with extremely comfortably padded cushions. It follows a multi-connection pattern in a way that it can get connected to IP Phone, mobile app, and desktop app. Also, switching between them is easily possible using the options on the base.
Yealink WH62 headset is comfortable and the adjustability is convenient so it can be used for different head sizes. The headset is lightweight and has soft padding to avoid hardened plastic feeling on the ear. Considering this quality level, it can be used for a long period which is a plus. When these headsets are put on, the external noise gets dim so it can be used in louder and open spaces as well. The microphone connected on the side also has great strength so it is the ideal device for video meetings and calls.
The base of the Yealink WH62 can be regarded as the processing unit as it carries the main buttons and charging mechanism of the headset. It has the wireless capability to transmit wireless signals back and forth between the headset and the device connected. It has a pretty good range so it can be easily used within a cabin, room, or small office space. On the base, there is a call mute button, headset connection light, and switch button.


​The headset connection light helps the user identify if the headset is connected to the relevant device or not. Similarly, the switch button can be used to switch between multiple devices such as IP phones, mobile app, and desktop app. The most important button on the base, and also the most prominent one, is the purple Microsoft Teams button that enables the Microsoft Teams meetings. 
Although Yealink WH62 follows some standard patterns of Yealink’s WH series, it differs in terms of interface numbers. On the base of WH62, there are no USB ports to connect mobile phones or USBs for storage. This depicts the idea behind the product that it is generally not designed to use with cell phones. Although it can get connect to phones using Bluetooth, the design is inclined towards desk phones and virtual meetings.
Let's Unbox the Yealink WH62 Wireless Headset for Microsoft Teams!
On the back of the base, there is a port to connect AC/DC power and two USB-A to micro-USB ports. The cables connected to these ports can go under the notches so the device provides good cable management. Apart from the buttons, there is a little speaker on the top of the base that acts as an audible ringer so when a phone call is received, it rings in parallel. Following the standard Yealink charging pattern, the base of Yealink WH62 contains a rod to sit the headset on top. On the top of the rod, there is an aluminum plate where the headset sits. The headset charges when the magnetic contacts touch each other. Also, the rod has a balancing mechanism to hold the headset without any support so the overall design looks futuristic.  
Yealink WH62 Pros and Cons
  • Yealink WH62 Wireless headset has the signature Yealink headset characteristics.
  • Comfortable to use.
  • It can be used all day long.
  • By focusing on the user’s perspective, Yealink has provided a strong build to this headset with great sound output.
  • The headsets are pretty great to use in a working environment.
  • Yealink WH62 carries all the major ingredients required to carry out convenient VOIP communication. 
  • Compared to other Yealink headsets, this one does not have high-level noise cancellation features but overall, the sound is loud and clear. 
  • The only thing that is lacking from this headset model is the wireless USB charging port on the base.
  • It can be regarded as a design factor but the inclusion of this additional port could have added even more value to the product. 
Where to Buy:


​To conclude, Rich Technology Group would like to thank the people at Headset advisors and Yealink for coordinating and sending this headset for unboxing and review. If you are interested in getting this device or have any questions related to the product, get in touch with us. We provide free consultation and can study your requirement to recommend the most suitable options. 
If you are still unclear regarding this, get in touch with Rich Technology Group. We represent all the major service providers in the market and can get you access to special pricing, free hardware, and consulting service. We can help you find out which service makes the most sense for your business. 

For more information about Rich Technology Group, or to receive free assistance in finding the best deals on business phone systems and business phone and internet service plans visit our website at: www.richtechnologygroup.com or call us at 804-767-2136

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<![CDATA[Is VOIP Cheap?]]>Thu, 14 Oct 2021 10:52:45 GMThttps://www.richtechnologygroup.com/blog/is-voip-cheap​Rich Technology Group strives to help customers get VOIP deals at the best possible pricing. Being the top channel on all business phone systems considered, the thing that never ceases to amaze us is the Voice Over IP service selection process. 
Wondering whether you need VOIP or not for your business? Is VOIP Cheap? Here's what you need to know to get the best VOIP service.

Rich Technology Group strives to help customers get VOIP deals at the best possible pricing. Being the top channel on all business phone systems considered, the thing that never ceases to amaze us is the Voice Over IP service selection process. A lot of people reach out to us with the possibility of having the lowest price; however, our response to this question is subjective to the specific need of the customer.


What Are the average VOIP service Costs?
As the word ‘cheap’ is completely subjective, getting the best VOIP service is purely a matter of perspective. To break this down into numbers, the average VOIP service costs around $19 to $25 per extension or user before any special pricing or promotions. Often there are services lower than this but there are many other variables involved so a user only gets what he/she pays for. 
 


​Which VOIP Service Should I Get?
​Oftentimes, people reach out to Rich Technology Group saying that some provider is offering them VOIP service as low as $5 or $10 per extension but there is always a catch if the overall package is considered.


As there are some important basic or intermediate level features spared from the standard package, the cost is reduced. Another common tactic where some providers give dream prices is simply not giving access to any sort of customer service or support.


​In some cases, even the basic chatbots and chat queues are not included so even the reduced price is advantageous to the service provider. 
Is VOIP Cheap? Let's talk about it!

​What Are the VOIP Features that you need?
To conclude, affordability is a matter of perspective and is subjected to many variables so if you are finding a solution for that, we recommend you to list down all the critical features that you want to be included in the service.

​Once you provide us with the list and explain to us the details of your business communication needs, we can search for the best results for you based on the specific criteria. Thus, If you are reading this and not sure what to do, simply list down the features you want and send it to us so we can bridge the gap between you and the provider. 


​​Rich Technology Group represents all of the major VOIP phone systems and service providers on the market and can get you much better pricing as compared to direct shopping from the provider. Also, our consulting services are 100% free because we are paid by referring you to the service provider that best fits your needs. So, always contact us first without any hesitation. 

Final Thoughts:
If you want to find out more information regarding VOIP Services, get in contact with Rich Technology Group. Get the best business phone system deals at the best price by getting in touch with us. You can also share your business requirements with us as we can better navigate whether the service is good for you or not.


Editor’s Choice:

Top 4 Virtual Phone Systems for working remotely

Top 10 VOIP Phone System Features of 2020
Rich Technology Group Wins Chorus Communications Partner of the Year 2020 Award
RTG Receives Vonage’s President Club 2020 Award
New Rich Technology Group Studio Sneak Peek
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<![CDATA[Yealink UVC20 Webcam Review / Video & Microphone Test]]>Mon, 11 Oct 2021 14:25:49 GMThttps://www.richtechnologygroup.com/blog/yealink-uvc20-webcam-review-video-microphone-testYealink UVC20 is a 1080p full HD Webcam developed by Yealink for video meetings, business calls, virtual calls, and more. 
Yealink UVC20 Webcam Review  Video & Microphone Test
Yealink UVC20 Webcam Review Video & Microphone Test

Yealink UVC20 is a 1080p full HD Webcam developed by Yealink for video meetings, business calls, virtual calls, and more. As this webcam is USB 2.0 supported, it can be used with laptops, computers, gaming consoles, etc. In this article, Rich Technology Group has provided a detailed review including the webcam’s quality, colors, display, and other features to help the audience make a better choice.

Good Read: Yealink T48S Review – Touchscreen IP Phone with 16 Lines Capability
Apart from the camera itself, there is the instruction guide and Yealink bag in the Yealink UVC20 Webcam box. The guide contains information regarding mounting, camera setting, adjustment on the tripod, and similar stuff. It can be used by a beginner to set up the webcam and understand the general features. To keep the camera clean and protected, the added bag can be used. It can be used to carry the webcam around while traveling so it is a sweet little additional. 
Yealink UVC20 provides a good video quality experience because of its smart light detection and color correction. Although it does require extra added light from the surroundings to provide an optimal video experience, it can be used to attend virtual meetings and business calls conveniently. The webcam also has a built-in privacy shutter that can be put on and off by using the slider on top. Although it is not included in webcams generally, it is an interesting add-on to avoid any inconvenience or bad experience. ​
Yealink UVC20 has a sleek and graceful design. Apart from the lens in the middle, it has got a microphone and color sensor on the front. It does not offer a 4K video display but 1080p is enough for video meetings and work calls in general. It is mounted on an adjustable stand so the lens can be rotated.

​The rotatable lens means that the webcam can be moved in different directions when mounted on the stand. This provides easy management to adjust the lens to the right angle. It can also be used if two persons are sitting side by side so they can both fit perfectly in the frame. A lot of times in virtual meetings, people want different backgrounds and want to adjust the screen to the right position so this feature is highly regarded. 
Let's unbox and test out the NEW Yealink UVC20 Webcam!
Webcams usually have the standard microphone that does not provide value and great experience to end-users. Using a similar pattern, Yealink UVC20 has a standard Omni-directional microphone that provides the typical audio experience with some extend of external interference and noise.

​Because of the 1.8 meter USB 2.0 cable, Yealink UVC20 can be used with laptops, monitors, TVs, etc. easily. Also, it is mount capable, which means that it has the ability to get hooked on top of the laptop or monitor. Connect it to the tripod using the mount or clip it on the laptop, it totally depends upon the users.

Yealink UVC20 requires an external light source to be able to support the right colours and brightness. The picture quality is sharp and on-point but it can be a bit dark depending upon the environment settings. However, the auto-focus is amazing and the colour-correction is also good.
Pros:
  • ​1080p visuals  of this camera, suffice the need of people who want to use it for meetings, daily calls, huddles, etc.
  • The color quality, correctness, and sharpness of the webcam are also good.
  • As it supports USB 2.0 that is used with most devices in the market, it can be conveniently connected among different environments.
  • The rotatable privacy shutter and mountable bezel add as a plus.
Cons:
  • ​Yealink UVC20 is not 4K.
  • Other than the fact that the webcam required great light to support the visibility, the big con is that the webcam has a pretty typical microphone because of the audio quality.​
Where to Buy Yealink UVC20 Webcam
Amazon
VOIP Supply

​Our Recommendation:

As background interference and the feedback loop can be experienced while using the built-in microphone, Rich Technology Group recommends anyone who uses a webcam for professional virtual meetings or business calls to use an external microphone or headset with this webcam for a better audio experience altogether. 
 
To conclude, Rich Technology Group would like to thank Yealink for sending this webcam for review. This webcam is affordable as compared to other products in the market that are available all over the online marketplaces. If you want to get it or have any other specific questions in mind, feel free to contact RTG. Our service is free and we provide consultation without any hesitation so make a step forward. 
Also, if you are interested in VOIP Carriers to support, Rich technology Group is there to help and guide you. Moreover, if you have additional questions about these devices or are looking for special pricing depending upon your business requirement, feel free to reach out to us. ​For those interested in learning more about this or similar phones, check out the other articles below.

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<![CDATA[Why switch to VOIP?]]>Sun, 03 Oct 2021 09:26:21 GMThttps://www.richtechnologygroup.com/blog/why-switch-to-voipDifferent businesses are often double-minded when switching to VOIP services as they are not clear of the advantages it offers over the traditional phone system.
Why switch to VOIP?
 
Different businesses are often double-minded when switching to VOIP services as they are not clear of the advantages it offers over the traditional phone system. Because of the myths and norms regarding VOIP, many people hesitate to go for it. To help businesses that fall under this dilemma, Rich Technology Group has provided the following top reasons that answer why switching to VOIP is important.


​Here's 5 reasons why you should switch to VOIP!
​To Lower Monthly Costs

There is a common misconception floating around ever since the early days of VOIP that, IP phone systems are not cost-effective and in some cases, cost a lot depending upon the service as compared to owning your traditional phone system or PBX.

​This is not true because even, if you own a phone system or an on-premise PBX solution, you still have the cost of analog phone lines, T1, and the cost of maintenance of hardware associated with the phone system. 

With VOIP, there is a monthly cost linked but typically, switching to this can save businesses an average of 30-50 % on their business communications in comparison. While not all scenarios are equal, using VOIP is beneficial as compared to old outdated traditional phone systems or hybrid PBX because, it is a 100% cloud-based solution so; there are no maintenance charges, distortion, and frequent checkup costs. 

Scalability for Future Growth
 
The disadvantage of installing traditional PBXs and hybrid VOIP phone systems is the inability to scale expensive equipment and maintenance overhead. Most of the time, these phone systems are really expensive for new businesses because of their feature capabilities. 



Similarly, in the case of a functionality issue, the entire phone system requires a replacement. This is not the case with most of the hosted VOIP providers as most of them allow up to unlimited users. Also, new features are added frequently, and upgrading to the latest version is convenient with the change in the business landscape.

​This means that the business is essentially getting free upgrades for the life of the account and it essentially requires no hardware and no on-site visits from a technical expert. Similar to how the phone or computer software upgrades, VOIP upgrades through the internet automatically.

Read More: Will VOIP Phone Service Work Without Internet?
Higher Quality Voice Calls
 
There is a misconception surrounding VOIP service that the quality of the call is bad and the voice output is not of an exceptional level. But under the right circumstances and on the right network infrastructure, this is simply not true. 
​Older phone systems and some hybrid PBX systems utilize analog phone lines over analog equipment which makes the sound acceptable, but it cannot create the newer digital sound output and quality. VOIP utilizes the newer HD voice technologies of today’s IP phones and accessories; thus, in short, on the right network and quality internet, VOIP sounds superior and is not subjected to the same types of natural interferences as old plain telephones lines.
More Advanced Features 
As compared to the traditional phone systems, VOIP is a newer technology that includes tons of additional features that most businesses will ever need. 
Traditional phone systems require hardware add-ons to achieve the basic features of today and in many cases cannot do what cloud-based phone systems of today can do because of a completely next-level technology altogether.
Total Portability
 
Total portability refers to the porting of phone numbers to anywhere whether it is a local number, fax number, or even a toll-free number. Older phone systems and analog phone services are severely restricted in phone number portability to any other location. In some cases, it is impossible to even move the phone numbers to as close as another ZIP code. 
Although some analog services allow virtual or remote forwards, they can be extremely costly and are also very vulnerable to environmental factors. With cloud-based VOIP, phone numbers can be ported to the next ZIP code, city, state, or even country depending upon the range of the provider. Thus, it is a great feature for organizations that are moving to some other city or state or has multiple business setups in different states or regions. 

With hosted VOIP, a business can connect an entire team and communicate with customers regardless of where the individual members live or work in the world. The only required thing is a reliable internet connection. The best part is that a team member will always have the appearance of calling from his/her organization’s main number no matter where he/she is calling from. Thus, consistency is maintained.
 
 
If you found this article helpful and want assistance in finding out which VOIP service provider has the right features and price for your business, let Rich Technology Group know. We represent all the major VOIP provides and can help you figure out what phone system works best for you. We can also get you access to special pricing and our consulting services are free so avail what is best for your business. As we have got long-term connections in the VOIP industry, we can also negotiate special pricing with the VOIP providers on your behalf. That being said, contact Rich Technology Group without any hesitation.
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<![CDATA[Can you trust Rich Technology Group?]]>Fri, 01 Oct 2021 08:57:35 GMThttps://www.richtechnologygroup.com/blog/can-you-trust-rich-technology-group​Rich Technology Group has been serving in the business communication market for quite a while now. Its influence in the business communication market and audience on the YouTube channel has grown considerably. 
Rich Technology Group has been serving in the business communication market for quite a while now. Its influence in the business communication market and audience on the YouTube channel has grown considerably. Providing consultation to businesses of all sizes, Rich Technology Group analyzes the organization’s requirements and provides results based on the research conducted.

​Although RTG always says that its consultation is totally free, a lot of emails and messages enquire about the consultation charges and have similar questions. Also, various comments say that we only recommend the providers that pay us so the higher the sales, the bigger the commission. Finally, there is also a question that why don’t Rich Technology Group represent smaller or local VOIP services.
 In this article, we are going to provide detailed answers to these questions for our audience and clientele to eliminate all the misconceptions about our service.
How does Rich Technology Group make money?
 
Rich Technology Group’s consultation service is 100% free. For consultation and advice, RTG has never even charged a penny to its US-based and overseas clients. To assist in navigating the many phone and internet options available in the market, RTG’s team researches and uncovers the service providers based on business requirements. In fact, a business or individual never even has to sign any contract or document with Rich Technology Group. This scenario leads to the question that what is Rich Technology Group’s revenue stream?
Many times, RTG receives offers from different service providers saying that they have special offers and bonuses for meeting the target sales number. As an independent consultant, RTG tells them that it will get this deal to the clients only if they fit the clients’ profile.
 
Rich Technology Group essentially acts as a broker. Similar to the real estate example in which the realtor is paid by the house owner and not by the client, RTG is paid by the service provider from that portion of the sale.

​However, it is important to know that the price is not higher when going through Rich Technology Group as compared to directly getting the VOIP service from the provider. The commission is already built into the discounted or direct price that you see online or by way of a quote gotten directly from the service provider in question. 
Rich Technology Group does not recommend service providers based on which one pays the biggest commission or bonus. In the eyes of the people at RTG, not only it is completely unethical but it goes against everything that RTG stands for. At RTG, proper training of internal staff is conducted.
We get better pricing than you can, because we refer hundreds of clients per year!

​According to Prince Rich, the founder, and CEO of Rich Technology Group, as long as the sole mission of the team is to listen to viewers and help solve their problems by providing the right solutions, there will be no financial constraints. That being said, Rich Technology Group lives and breathes by this rule, and all of the services providers they are linked with know this. 
Can you trust Rich Technology Group? Watch the video & decide for yourself!
The Underdogs of Phone and Internet

There are several internet service providers and VOIP phone systems in the market. Rich Technology Group does not cover it all. Before creating a YouTube video, a lot of research goes behind the camera.

​RTG has access to special software and data that shows Google and YouTube trends and gives direct insights into what phone and internet service providers are most sought after. Also, the information that people are seeking in relation to phone and service providers is extracted automatically. Thus, Rich Technology Group works with service providers that people are seeking to get service from to get all the required information they are looking for. 


Considering the above-mentioned scenario, it does not mean that Rich Technology Group will never represent some underdog or local service provider. If they get popular and create a certain level of demand, RTG will cover them because at the end of the day, bridging the gap between clients and providers is what our aim is. 

Rich Technology Group’s relation with service providers
 
To keep things real on Rich Technology Group’s website and YouTube channel, a true sense of honesty is represented which often results in criticism of a certain feature of VOIP service or something similar. This is not done to grab attention but only because Rich Technology Group’s team has taken an oath that it will speak the truth to the audience. 

Oftentimes, this way of working gets RTG in hot water but, it is what matters the most. Keeping true to our mission to inform the audience about the product or service without involving business politics to place bigger profits is valued among every member of RTG. Therefore, it is thankful to have partnerships and strategic alliances with so many great business internet and phone service providers. 

If you are still unclear regarding this, get in touch with Rich Technology Group. We represent all the major service providers in the market and can get you access to special pricing, free hardware, and consulting service. We can help you find out which service makes the most sense for your business. 

For more information about Rich Technology Group, or to receive free assistance in finding the best deals on business phone systems and business phone and internet service plans visit our website at: www.richtechnologygroup.com or call us at 804-767-2136
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